Lori Scraggs

Lori Scaggs

Principal Consultant

As NDEON's Principal Consultant, Lori provides operational solutions to solve for complex opportunities in healthcare. An expert in the payer and PBM markets, she advises clients on a wide range of topics, including Commercial, Medicare and Medicaid product launches and integrations, claims billing and downstream processes, operational process improvement and large-scale initiatives to ensure regulatory compliance and improve business efficiency.

With more than 25 years of experience in the prescription benefit and managed care industry, Lori has a proven track record of successfully integrating business strategies, operational processes, and technology systems with an emphasis on leading and developing high-performing teams, while focused on personal accountability and flawless execution. Her background includes managing government operations for the largest PBM in the country as well as serving as the Vice President of Operations for the second largest Medicaid Managed Care organization in the United States.

Lori holds an MS in Management from Indiana Wesleyan University and dedicates much of her personal time to serving as an ordained non-denominational inner-faith healing minister.

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